Shipping policy

At Jbylo, we are dedicated to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our process to ensure a smooth and reliable shopping experience.

Orders are typically processed within 1–3 business days after payment confirmation. Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.

Delivery times may vary depending on your location. Standard shipping usually takes 5–10 business days, while international orders may take 7–15 business days. Please note that unexpected delays due to customs, weather, or courier issues may occasionally occur.

Shipping fees are calculated at checkout based on your location and selected shipping method. In some cases, we may offer free shipping promotions, which will be clearly indicated on our website.

It is the customer’s responsibility to provide accurate shipping information. Jbylo is not liable for delays or lost packages due to incorrect addresses.

If your order arrives damaged or has not been delivered within the estimated timeframe, please contact us at jbynaija@gmail.com Our support team will assist you promptly to resolve any shipping concerns.